I had a bad battery, and the terminals were so corroded they hide a crack that almost severed the connection to the cabling. The employees were so helpful to the point of calling one of their spouses, who was a mechanic, to make sure I was safe to drive home (350 miles away). They even let my wife, daughter and dog wait in the shop out of the cold while we waited for said mechanic. A truly wonderful set of people who went above and beyond what was expected.
I showed up with a bad battery in my Winnebago. The staff was very helpful, wish I knew the gentleman's name. Great customer service!
Clean store. Never crowded. Big parking lot.
At first I was very pleased with my experience, but then after I got home and started working on my car. I found out the caliper I had just purchased was not in working order. I called and was told it has a lifetime warranty and I come in and get it replaced. The next day I get a friend to drive me up to auto zone only to find out they don't have the part in stock (why wasn't I told on the phone when I called??). I was told they can order it but it won't be in until the next day. So two days later and 20 dollars in gas money to other people for driving me there and back and I have nothing to show for it. Also with the first part being not in working order made me waste a bottle of brake fluid that won't be replaced.
Usually have what you need. Kind of expensive on some items. Convenient location
Autozone is a US Car Repair based in Pocomoke City, Maryland. Autozone is located at 2112 Old Snow Hill Rd, Pocomoke City, MD 21851, USA.
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